Announcement

Collapse
No announcement yet.

Cannot Download Update

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Cannot Download Update

    Hi,

    I am trying to download the update from 11-1 and my phone keeps saying "Cannot download at this time" even though i am connected to wifi and have plenty of space on my device. The only idea I have as to why it wont work is that I havn't played in months and havn't updated the game in months, meaning it probably is trying to update everything I missed. Any other ideas why, or ways to get this to work?

  • #2
    Update thru Google store or iTunes.

    Comment


    • #3
      Hi, are you still encountering this issue? If this issue has not been resolved, then please contact our customer service.

      Thank you!

      Comment


      • #4
        Sumi, if they can't open the app how do you expect them to contact support?

        maybe give them an official email to contact.

        Comment


        • #5
          Hello Wreckage,

          Great idea, of course - you can always contact customer support at: www.withhive.com/help/inquire

          Comment

          Working...
          X