Announcement

Collapse
No announcement yet.

Gold star issue in career

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Gold star issue in career

    I finished amateur section of career and it will not allow me to collect my 250 gold coins. It shows a ! icon and when i click on it it will not allow me to collect the coins. I finished all the required 48 stars to pass the level. Please assist if possible.My account is djlucky1171977

  • #2
    Try logging out and shutting down the game and then restart, login and see if that works. If my memory serves me, it took 12/24 hours before I was able to get mine.

    Comment


    • #3
      Im having the same issue and its been over 3 days now . Logging out and in again hasn't made any difference .

      Comment


      • #4
        Same problem here at different level. Tried logging out and restarting several times. Same result (still unable to collect award). Sent emails to customer service 2 weeks ago and 1 week ago. They responded 2 days ago say they forwarded to developers and awards would be sent after 1/4/19 maintenance update. They were not. This issue is not being addressed as I am still unable to collect. I am glad others are having same issue as it tells me it’s a bug that needs to be fixed.

        Comment


        • #5
          I am having the same issue with amateur and semi pro mode
          Attached Files

          Comment


          • #6
            Screen shot Click image for larger version

Name:	Screenshot_2019-01-06-16-44-32.png
Views:	2
Size:	575.1 KB
ID:	1840105

            Comment


            • #7
              This is getting old. I have sent emails to customer service and they reply the same say they will look into. Been going on 3 weeks now and no word.

              Comment


              • #8
                Hi golfers,

                We're sorry you're experiencing this issue. Everyone who is experiencing this issue, please provide me with your HIVE ID and I will deliver this to the dev team to investigate.

                And thank you for reminding me that I completed Professional Career a few months ago and totally forgot that I couldn't redeem my Stars. I wouldn't mind getting them either.

                Thank you for your support!

                -ZentihAngler-

                Comment


                • #9
                  Hi golfers,

                  Actually, no need to provide your HIVE IDs. This issue will be resolved on our next update. We posted a notice which can be found here: http://bit.ly/2RAiidX

                  Thank you for your support!

                  -ZentihAngler-

                  Comment


                  • #10
                    Thank You

                    Comment

                    Working...
                    X